How to extract Private Key from PKCS 12 (Pfx/P12)

Unlike the Public Key which is visible in the Certificate Details page, the private key wont be visible and can’t be downloaded directly. To download that in a readable format or as a text file follow the steps below,

Download and inst…

Keytool list command

To view the Certificates inside a keystore use the command below,

 

keytool -list -v -keystore privateKey.store

 

In the above syntax replace the privatekey.store with the keystore name. The above syntax is for normal certifi…

MSSQL User Roles

The login account for creating the Mssql database with ServicedeskPlus MSP requires SQL authentication and it should have the following roles enabled:

 

  •  dbcreator
  •  Public
  •  Sysadmin

MySQl to PGSQL migration

Support for MySQL database is going to be terminated from June 2017. So we recommend all customers to migrate the database to either PGSQL or MSSQL database.

 

Step 1: Stop the ManageEngine ServiceDeskPlus-MSP service.
 
Step 2: Take a

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