How can I perform individual scan of workstations which are not in the network? We have sales engineers who are not connected to the network, but we need their workstation information to be present in our ServiceDesk Plus – MSP database. (OR) How do I scan workstations which are outside a domain/network?

You can scan workstations which are not in a domain/network using Stand Alone Workstation Audit or by installing the agent in the remote machine.

 

Refer the document on scanning machines outside a domain/network for more informa…

What is the purpose of Distributed Asset Scan?

ServiceDesk Plus – MSP helps you scan assets distributed across multiple sites (i.e) Assets which are not connected to the network (or) Assets which are not reachable from the central ServiceDesk Plus – MSP server. This can b…

Need More Help?

Are you looking for a personalized customer support? Submit your question or Call our Toll Free Number to speak with ServiceDesk Plus MSP Expert who can offer a better solution for your requirements.

Submit a Ticket
Email : sdpmsp@manageengine.com
Toll Free : 1-888-720-9500