How do I conduct a search for the Archive Requests? Also, is it possible to generate reports on the archived requests?

You can conduct a search for the archived requests by using the Search option in the Request module. Select Archived Requests and enter the keyword to search for a particular request. [  Screenshot ]

 
You can create custom reports on the archived requests. To do so, click Reports tab -> New Custom Reports, select the module as Archived Requests. You can also generate reports by executing a query on the query editor under Reports -> New Query Report. [  Screenshot ]

Need More Help?

Are you looking for a personalized customer support? Submit your question or Call our Toll Free Number to speak with ServiceDesk Plus MSP Expert who can offer a better solution for your requirements.

Submit a Ticket
Email : sdpmsp@manageengine.com
Toll Free : 1-888-720-9500