How do I associate different sub versions (or minor versions) of the same software into one major version?

ServiceDesk Plus – MSP allows you to group minor versions of the software into one major version.
Say, you have purchased Adobe Photoshop 7.0 with 4 licenses. The license is applicable for both 7.1 and 7.2 versions and vice versa. In this case 7.0 is the major version and 7.1 and 7.2 are the minor versions. The licenses purchased are the same for all the three versions.
If Adobe Photoshop 7.0 is installed in two different machines and 7.1 & 7.2 is installed in other two different machines. On scanning for Adobe Photoshop software before grouping, the ServiceDesk Plus – MSP shows the list as different single entries. The purchased licenses for the software would be as’ 4 ‘ for the version 7.0 and ‘ 0 ‘ purchases for other versions (7.1 & 7.2)
Using associate minor versions option you can group 7.1 & 7.2 minor versions under 7.0 Major version. This shows the software list to be a single entry with the number of Purchased licenses and installations. Thus helps you in avoiding individual entry for each Version of the software.

  1. From the software view list page. Click on the software name. The software details page opens.
  2. Click on the Actions tab on the right hand side upper corner of the page. Click Associate Minor Versions option. The Associate minor versions page opens.
  3. Select the minor versions of the selected software from the list to group under the Major version.

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