How will I know that a new version of agent is released in the latest service pack and the agent has to be upgraded in my environment?

When a service pack is released and you want to check the new agent version, click Assets tab -> Older Agent Versions link. [  Screenshot ]
The Latest Agent Version is displayed in the right hand corner of the screen. And, by default, the workstations with older agents are displayed.
To upgrade the agent with the latest version, select the check box beside the workstations and click Upgrade button. [  Screenshot ]

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