Is there a relationship diagram in ServiceDesk Plus – MSP which captures relationships between assets?

Yes, ServiceDesk Plus – MSP does has a relationship diagram which helps to maintain the relationship of assets with other assets in the organization.

With the help of the relationship diagram you will be able to define the assets connected (connection relationship), the department or user to whom the asset is assigned to (Usage relationship) and the softwares installed in it (container relationship).
If an asset has all these relationships established and pre configured, assuming the asset is your mail server and it goes down due to some unexpected reasons, you will be able to rebuild a new machine with the exact same configuration as your previous mail server had with the help of this relationship diagram.

 

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