Disable scheduler page

Team,

Sometimes while loading the scheduler page performance issues will occur if there are more schedules configured in the application. You can check how many technicians have configured the schedule using the query below,

 

select * from acuserpreference where prefname=’home-Default-view’

 

If there are more users using the calendar then we can either redirect the application to open the HomePage directly instead of the Scheduler page using the query below,

 

update acuserpreference set value=’My’ where prefname=’HOME-DEFAULT-VIEW’

 

or disable the sheduler by executing the query,

 

UPDATE GlobalConfig SET PARAMVALUE=’false’ WHERE CATEGORY=’PERFORMANCE’ AND PARAMETER=’SCHEDULER_ENABLED’

 

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