If in case the zoho reports email address is updated and if you want to update the same in Servicedesk Plus MSP application please follow the below steps.
Step 1: Connect to database and execute the below query.
select * from zohoreportsconfiguration where category like ‘%useracinfo%’ and param_name like ‘%emailid%’;
Step 2: Execute the below update query.
update zohoreportsconfiguration set param_value = ‘new_mail_id’ where id= id_from_previous_query;
Stop and start the application service and then re sync.
Note: It is mandatory to take backup before you run the update query.