You can remove “Administrator” account from the application by following the instructions below.
- Login as a technician who has full administrative privileges on all modules of ServiceDesk Plus – MSP (i.e. associated to SD-Admin role).
- Go to Admin -> Technicians. You can either delete the Administrator account or you can click on the Administrator and remove the login on selecting Yes.
Since ServiceDesk Plus – MSP license is calculated based on number of technician login this will help you save a license for a technician in your organization.