I have 10 incidents associated to a problem and it gets very monotonous to update all the incidents with workarounds/solutions while closing the problem. Is there a better way to handle this?

In such case, you can automate a way that when a solution is added to the problem it automatically gets copied to every incident which is associated to the problem.


This can be done under Admin -> Problem Closure rules -> Copy problem solution and workaround to all associated incidents.

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