How do I copy an SLA to multiple Accounts?

Goto Admin -> Service Catalog and select a service under a Service Category. Select an Account under the Work Log tab and select an SLA for the service template. Click Copy to Account(s) link to copy the selected SLA to other accounts.

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This can also be done from the Admin->Service Catalog->Manage->Add SLA/Choose the SLA from the check box->Actions and click on Copy To Accounts as shown below

 

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