1. If you are using ServiceDesk Plus-MSP 8.1 version, then first you need to upgrade to 8.2

Please use the below link to download the servicepack and follow the usual upgarde procedure,


2. Take a backup of the application.


3. Make a fresh install of 64 bit version.

4. And now restore the backup data.


Note: Please make sure you have made a copy of the backup before uninstalling the application.

Need More Help?

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Email : sdpmsp@manageengine.com
Toll Free : 1-888-720-9500