How do I convert the database from PGSQL to MSSQL?

The following is the procedure to migrate your ServiceDeskPlus – MSP database from PGSQL to MSSQL.

Step 1: Stop ManageEngine ServiceDeskPlus – MSP service.
Step 2: Take a backup of the existing data and configuration under PGSQL data…

Difference Between ManageEngine HelpDesk Solutions ?

Though ManageEngine has multiple HelpDesk applications, they are developed and targeted for Different markets. Here are few cases to understand the difference between them.

 

HelpDesk Applications in ManageEngine are as follow…

Delete Support Group

Please follow the instructions below to check what could still be hindering the deletion of the Groups:

 

1.) Execute the below query to find the exact Group Id of the Group that you want to delete:

 

select qd.queuename “Gr…

Need More Help?

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Email : sdpmsp@manageengine.com
Toll Free : 1-888-720-9500