Upgrade failure due to backup

There are scenarios where the upgrade might fail(Soon after initiated) due to the backup that failed.

 

This can be confirmed by glancing through the logs in the file updatemanager0.log under \ManageEngine\ServiceDeskPlus-

How do I convert the database from PGSQL to MSSQL?

The following is the procedure to migrate your ServiceDeskPlus – MSP database from PGSQL to MSSQL.

Step 1: Stop ManageEngine ServiceDeskPlus – MSP service.
Step 2: Take a backup of the existing data and configuration under PGSQL data…

Difference Between ManageEngine HelpDesk Solutions ?

Though ManageEngine has multiple HelpDesk applications, they are developed and targeted for Different markets. Here are few cases to understand the difference between them.

 

HelpDesk Applications in ManageEngine are as follow…

Need More Help?

Are you looking for a personalized customer support? Submit your question or Call our Toll Free Number to speak with ServiceDesk Plus MSP Expert who can offer a better solution for your requirements.

Submit a Ticket
Email : sdpmsp@manageengine.com
Toll Free : 1-888-720-9500