The build of ServiceDesk Plus MSP application differs from the build in MSSQL database


The ServiceDeskPlus-MSP application build is different from the build in MSSQL database.

Error Trace:

Error when you try to start from Command prompt.


  1. Find out the build of ServiceDeskPlus-MSP that the MSSQL database was running previously by executing a query in MSSQL database.

    Select * from globalconfig where category = ‘BuildNumber’;

  2. Install the same build of ServiceDeskPlus-MSP and then connect from changeDBServer.bat.


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