Cleanup Recent Item Limit

By default, the recent items list is deleted once in every 15 days. But you can improve ServiceDeskPlus-MSP’s performance by increasing the cleanup frequency.

Example: If you want to cleanup the Recent Item list every 5 days, then use the query,

update GlobalConfig set PARAMVALUE=5 where CATEGORY=’CLEANUP_TASK’ and PARAMETER=’CLEANUP_RI_LIMIT’;

The maximum limit for cleaning up recent item list is 90. If you want to disable the cleanup, then set the parameter value as -1.

 

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