WMI scanning issues


This message is shown if WMI is not available in the remote windows workstation.

This occurs in Windows 9x, Windows NT and Windows ME. Such error codes might also occur in higher versions of Windows if the WMI Components are not registered properly.


  1. Install WMI core in the remote workstation. This can be downloaded from the Microsoft web site.
  2. If the problem is due to WMI Components registration, do register the WMI dlls, executing the following command at command prompt:

winmgmt /RegServer




In addition to the above troubleshooting instructions document, you can use the scan_setup.vbs script file to enable the WMI in windows machines.

You can find the scan_setup.vbs script file under (Click on Assets Module -> Troubleshoot ). Execute this script file in the WMI disabled workstation so that it can be enable. You can also use it as a logon script in you Active Directory in order to execute the script in all the machines.

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