Add an additional attribute as below in the wrapper.conf file
wrapper.java.additional.26=-Duser.timezone=Australia/Sydney
Australia/Sydney: Time zone of the customer
Add an additional attribute as below in the run.bat file
For 1.4 Logging support ##########set JAVA_OPTS=%JAVA_OPTS% -Dorg.jboss.logging.Log4jService.catchSystemOut=false -Duser.timezone=Australia/Sydney
Add an additional attribute as below in the time.bat file.
time.bat is located under C:\ManageEngine\ServiceDeskPlus-MSP\bin
@echo off
..\jre\bin\java -Duser.timezone=Australia/Sydney -cp ..\lib\time.jar ShowTime