How to check whether queries or any other background operation is slowing down the application ?

By following the steps below, we will come to know whether any queries or any other background operation is slowing down as well. So please do the below steps :

1. –> Please do the uncomment in the following area in the file “server.xml” present under <servicedeskplusmsp> /server/default/deploy/jbossweb-tomcat70.sar/server.xml

Search and Uncomment the following lines alone.

<!–
<Valve className=”org.apache.catalina.valves.AccessLogValve”
prefix=”localhost_access_log.” suffix=”.log”
pattern=”%u %U %{JSESSIONIDSSO}c &quot;%{Referer}i&quot; %a %A %m %t %D %b %s &quot;%{User-Agent}i&quot;”
directory=”${jboss.server.home.dir}/log”/>
        –>

After uncommenting it should be shown as

<Valve className=”org.apache.catalina.valves.AccessLogValve”
prefix=”localhost_access_log.” suffix=”.log”
pattern=”%u %U %{JSESSIONIDSSO}c &quot;%{Referer}i&quot; %a %A %m %t %D %b %s &quot;%{User-Agent}i&quot;”
directory=”${jboss.server.home.dir}/log”/>

2. Now save the file and close it.
3. Shut down and start the application once.

 

Now check the mentioned issue by accessing different requests. If the issue persists, please send the log file (<servicedeskplusmsp>/server/default/log) for our analysis.

Need More Help?

Are you looking for a personalized customer support? Submit your question or Call our Toll Free Number to speak with ServiceDesk Plus MSP Expert who can offer a better solution for your requirements.

Submit a Ticket
Email : sdpmsp@manageengine.com
Toll Free : 1-888-720-9500