Hidden Mailbox Cause: The mailbox is hidden from the address book which leads to failure in Authentication and hence mails cannot be fetched into ServiceDeskPlus-MSP. Error trace in logs: [09:26:51:740]|[04-09-2009]|[com.adventne…
- Settings saved successfully. But an error occurred while trying to check connection with mail server – Authentication Failed using the given username and password.
- Email settings saved successfully. But an error occurred while